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Knowledgebase Home Page > Products > Traveler GPS > Traveler GPS 535

I am using Microsoft Windows Vista, and ActiveSync will not recognize Traveler 535. How do I fix this?

In order to synchronize your Traveler 535 you will need an upgraded version of Microsoft Activesync called Windows Mobile Device Center. Please uninstall Microsoft ActiveSync from your computer and visit this link http://www.microsoft.com/windowsmobile/devicecenter.mspx or visit www.microsoft.com and search for Windows Mobile Device Center. Install this program with your Traveler 535 disconnected and follow the on screen instructions. Once the program has completely installed your Traveler 535 will now be ready to synchronize.

Knowledgebase ID
17
Created: 7/30/2008
Modified: 11/26/2008
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