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Knowledgebase Home Page > Products > Traveler GPS > Traveler GPS 535

My Traveler 535 and ActiveSync cannot be executed or make a connection. What should I do about it?

  1. Make sure you have installed ActiveSync version 4.2 or above. The CD accompanying the product contains the software. If you have lost the CD, you may download it from the Microsoft Website.
  2. Make sure the USB cable supplied with your Traveler 535 is connected to your PC.
  3. Make sure you are not executing another program that uses the same serial port you selected for operation during installation.

If your ActiveSync is still not working, remove the ActiveSync software at the PC end and install it once again.

Knowledgebase ID
Created: 7/30/2008
Modified: 11/26/2008
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