| Author |
 Topic  |
|
|
grizz
1 Posts |
 Posted - 09/23/2008 : 08:21:49
|
I have been unable to download maps for several days. I keep getting the message:
You have exceeded your daily maps download limit of three. Please come back later and try again.
Any help would be appreciated.
Thanks,
The Grizz |
|
|
admin
USA
13 Posts |
Posted - 09/23/2008 : 18:05:02
|
We apologize for the inconvenience. We are currently experiencing some technical difficulties. We are working on those issues. Please come back in a couple days and the issues should be resolved by then.
Thanks
web admin |
 |
|
|
Pharos_Natalie
USA
240 Posts |
Posted - 09/25/2008 : 12:34:43
|
I would like to inform you that we have made the necessary repairs to the Pharos website. I am sorry for any inconvenience that this delay may have caused you. You will now be able to download maps and drivers from our website.
Please feel free to let us know if you experience any problems while doing this. We welcome any comments or suggestions that you might have for us.
Thank you,
Natalie Teutla  |
|
|
|
bmfriedman
USA
1 Posts |
Posted - 09/28/2008 : 17:57:30
|
I have also been trying to download maps for the past serveral days. As of this post, the website is not repaired. Can you look into this issue? The error message I contiune to receive is related to a broken link on the page that comes up after the download link is clicked: Page cannot be found. Resulting link is:
http://www.pharosgps.com/maps/get_binary.asp?map=CT_CONNECTICUT
Thank you for your assistance,
Barry
quote:
Originally posted by natalie
I would like to inform you that we have made the necessary repairs to the Pharos website. I am sorry for any inconvenience that this delay may have caused you. You will now be able to download maps and drivers from our website.
Please feel free to let us know if you experience any problems while doing this. We welcome any comments or suggestions that you might have for us.
Thank you,
Natalie Teutla
|
|
|
|
Pharos_Natalie
USA
240 Posts |
Posted - 10/02/2008 : 12:56:21
|
Barry,
I would suggest for you to make sure that you are signed into your Pharos online account. You could sign in by going into, https://www.pharosgps.com/customers/customerlogin.asp?refURL=%2Fdefault.asp%3F&x=47&y=11.
We attempted to download map 6.1 CT_Connecticut and we were able to download the map succesfully. What is the operating system on your computer and what browser are you using?
Thanks,
Natalie Teutla |
Edited by - Pharos_Natalie on 10/02/2008 12:58:20 |
|
|
|
lahore_p@yahoo.com
2 Posts |
|
|
lahore_p@yahoo.com
2 Posts |
Posted - 10/03/2008 : 12:03:41
|
Hi,
I am able to download the map, maybe the server was down at the time.
Can someone tell me how to upload the downloaded map to the GPS? I have a Pharos GPS135.
Thanks. |
|
|
|
Pharos_Natalie
USA
240 Posts |
Posted - 10/03/2008 : 13:44:32
|
Hello,
First, I would suggest for you to delete the old map data thats on the SD card. Here are some steps that might be of help to you:
1. Make sure that you have installed the Microsoft Active Sync 4.5 program on your computer. If you haven't, you could obtain it from www.microsoft.com
2. Connect your device to your computer and make sure that you are synchronized and connected
3. Double click on My Computer -- Mobile Device -- SDMMC -- My Documents -- select and delete all of the maps that are inside of this folder
4. Double click on the file that you just saved. It will prompt you to unzip the file. Select unzip and then it will default to C: -> PharosMaps_USA.
Then open my computer -> C: Drive (Local Disk) -> PharosMaps_USA -> locate the 6 files that were just unzipped (.rmf .inx .cash .fuel .hotel .food).
6. Right click on all 6 of the files and select copy. Connect your PPC to your desktop computer via the USB cable or the sync cable and Open My Computer -> Mobile device -> SDMMC-> My Documents (If you don't have a My Documents folder then create one and it is case sensitive) -> Right click in a blank space and press paste. You will now be able to view the maps in Ostia on your GPS device.
Please feel free to let me know if you need additional assistance.
-- Natalie Teutla 
quote:
Hi,
I am able to download the map, maybe the server was down at the time.
Can someone tell me how to upload the downloaded map to the GPS? I have a Pharos GPS135.
Thanks.
|
|
|
|
Amin
2 Posts |
Posted - 11/16/2008 : 20:56:21
|
Hi
I have the GPS 135 and have been using in the Seattle area with no problem..
I was looking to update some of the maps in my device so I followed the help instructions in the email below.
• I downloaded from the Pharos website the WA_SEATTLE 6 files to my computer.
• I synchronized my GPS to my computer and opened the My Documents folder.
• I didn’t find files with the same title but found WA_SEATTLE-TACOMA-OLYMPIA.
• I pasted the WA_SEATTLE 6 files in the card.
• As advised, I tried to delete the 6 WA_SEATTLE-TACOMA-OLYMPIA files.
• I tried to use my GPS but I get a blue screen with the clock running and a message “Tap screen to tell me where you are”.
• When I do, it gives me drop down menu with all states.
• When I select WA_SEATTLE, it goes back to the first menu (closed loop).
• I tried GPS and Factory reset but didn’t help.
I unfortunately didn’t save the old WA_SEATTLE-TACOMA-OLYMPIA files I deleted. Could you please help?
quote:
Originally posted by natalie
Hello,
First, I would suggest for you to delete the old map data thats on the SD card. Here are some steps that might be of help to you:
1. Make sure that you have installed the Microsoft Active Sync 4.5 program on your computer. If you haven't, you could obtain it from www.microsoft.com
2. Connect your device to your computer and make sure that you are synchronized and connected
3. Double click on My Computer -- Mobile Device -- SDMMC -- My Documents -- select and delete all of the maps that are inside of this folder
4. Double click on the file that you just saved. It will prompt you to unzip the file. Select unzip and then it will default to C: -> PharosMaps_USA.
Then open my computer -> C: Drive (Local Disk) -> PharosMaps_USA -> locate the 6 files that were just unzipped (.rmf .inx .cash .fuel .hotel .food).
6. Right click on all 6 of the files and select copy. Connect your PPC to your desktop computer via the USB cable or the sync cable and Open My Computer -> Mobile device -> SDMMC-> My Documents (If you don't have a My Documents folder then create one and it is case sensitive) -> Right click in a blank space and press paste. You will now be able to view the maps in Ostia on your GPS device.
Please feel free to let me know if you need additional assistance.
-- Natalie Teutla
quote:
Hi,
I am able to download the map, maybe the server was down at the time.
Can someone tell me how to upload the downloaded map to the GPS? I have a Pharos GPS135.
Thanks.
|
|
|
|
Pharos_Natalie
USA
240 Posts |
Posted - 11/17/2008 : 09:56:38
|
Hello,
You will have to update the navigation program on the PDR135. We are going to send you a total of 3 emails which will provide you with the instructions on how to do this. Once you update the software then you will be able to use maps 6.10 with Ostia 7.81 Build 8418.
Thank you,
Natalie Teutla
|
|
|
|
Amin
2 Posts |
Posted - 11/17/2008 : 20:15:23
|
Hi
i followed the instructions and upgraded to Ostia 7.81 Build 8418 but i only get highways on the screen now.
- in which folder do i copy the new maps?
quote:
Originally posted by natalie
Hello,
You will have to update the navigation program on the PDR135. We are going to send you a total of 3 emails which will provide you with the instructions on how to do this. Once you update the software then you will be able to use maps 6.10 with Ostia 7.81 Build 8418.
Thank you,
Natalie Teutla
|
|
|
|
support
USA
680 Posts |
Posted - 11/18/2008 : 07:42:26
|
Hello,
Here are the instructions that will help you download Maps 6.10 from your Pharos online account:
1. Click on this link
https://www.pharosgps.com/customers/customerlogin.asp?refURL=%2Fdefault.asp%
25 (make sure that you copy this entire link, because sometimes it gets cut off. The link should end with asp%25)
2. Enter your email address and password that you registered with and hit Login.
3. Click on option Maps & Software Download -> click Maps 6.10
-> and here you will be able to download maps.
4. To download a map click on the map that you want and select save.
Save the file to your desktop. (do not select open).
5. Double click on the file that you just saved. It will prompt you to unzip the file. Select unzip and then it will default to C: -> PharosMaps_USA.
Then open my computer -> C: Drive (Local Disk) -> PharosMaps_USA -> locate the 6 files that were just unzipped (.rmf .inx .cash .fuel .hotel .food).
6. Right click on all 6 of the files and select copy. Connect your PPC to your desktop computer via the USB cable or the sync cable and Open My Computer -> Mobile device -> My Pocket PC -> Storage Card (SD Card) -> My Documents (If you don't have a My Documents folder then create one and it is case sensitive) -> Right click in a blank space and press paste. You will now be able to view the maps in Ostia on your GPS device.
quote:
Originally posted by Amin
Hi
i followed the instructions and upgraded to Ostia 7.81 Build 8418 but i only get highways on the screen now.
- in which folder do i copy the new maps?
quote:
Originally posted by natalie
Hello,
You will have to update the navigation program on the PDR135. We are going to send you a total of 3 emails which will provide you with the instructions on how to do this. Once you update the software then you will be able to use maps 6.10 with Ostia 7.81 Build 8418.
Thank you,
Natalie Teutla
|
|
|
|
ksarabi
3 Posts |
Posted - 07/25/2009 : 07:21:55
|
Hi,
Is there any way to download all maps in a zip,iso form?
Downloading maps from website take forever and also I do not see any map for other countries other than USA.
Please send me ostia 7.61 to me since my GPS stopped working
after upgrade to 7.81.
quote:
Originally posted by admin
We apologize for the inconvenience. We are currently experiencing some technical difficulties. We are working on those issues. Please come back in a couple days and the issues should be resolved by then.
Thanks
web admin
|
|
|
|
adamjones
3 Posts |
Posted - 04/13/2011 : 06:21:31
|
quote:
Originally posted by Pharos_Natalie
I would like to inform you that we have made the necessary repairs to the Pharos website. I am sorry for any inconvenience that this delay may have caused you. You will now be able to download maps and drivers from our website.
Please feel free to let us know if you experience any problems while doing this. We welcome any comments or suggestions that you might have for us.
thesis writing
Thank you,
Natalie Teutla
|
|
|
| |
Topic |
|
map download problem
